Jira integration
planned
G
Gina Vence
Please enable an Integration with atlassian.com/software > JIRA.
OR
Allow that a clickable link may be attached to templates outside the message itself
M
Marina Kryvenets
planned
M
Marina Kryvenets
Dear Gina,
I hope you are doing well.
We are still waiting the clarification concerning your request. Please provide us with use case or clarify more details about it.
G
Gina Vence
Marina Kryvenets Hi, thank you for the follow up. We don't need to download the templates to Jira. Instead, we use Jira to manage the production of emails, creating one Jira ticket per template.
What we need is to be able to seamlessly navigate between one platform (stripo) to the other (Jira) within each corresponding working items.
While we can include a Stripo template link in our Jira tickets, we can't link the Jira ticket back to the template. Our current workaround involves adding the Jira ticket ID to the template name and creating a new tag for the corresponding Jira ticket in the template info popup. However, this method is not as efficient as directly adding a link to the info popup to navigate to the ticket.
Our previous system had an api integration that automatically created a Jira ticket when we made a new template. Since you don't plan to implement this feature, could you add a field where we can insert a link in the template to connect it to the corresponding work item in our project management platform?
Thank you!
M
Marina Kryvenets
Gina Vence: Hello Gina,
Thank you for the clarification.
I'd like to schedule a call with you to discuss your case in more detail. Please use this link: https://calendly.com/d/cpny-8y3-xm7. When you're prompted to "Please choose the goal of the meeting," select "Technical Question."
I look forward to speaking with you soon!
Have a great day.
M
Marina Kryvenets
Hello Gina,
Thank you for today's meeting.
We've passed along your suggestion to the team for review. It makes a lot of sense, and we believe it won't be too time-consuming, so we're optimistic about being able to allocate resources to it.
We'll keep you posted on our progress!
Have a great weekend ahead!
M
Marina Kryvenets
Hello Gina,
Thank you very much for your suggestions.
Regarding your first request, direct integration with Jira (atlassian.com/software/jira) for exporting templates is not currently a built-in feature of Stripo. Our core focus for integrations is primarily with Email Service Providers (ESPs) and CRMs, allowing for seamless export of emails for sending.
However, we understand the value of connecting your email creation process with project management tools like Jira. While not a direct export button, many of our users achieve similar workflows using automation platforms like Zapier or n8n.io, with which Stripo has integrations.
Concerning your second request, "Allow that a clickable link may be attached to templates outside the message itself," could you please clarify this a bit further?
Perhaps you're looking for a way to easily share a preview link of the Stripo template within a tool like Jira, which would then be clickable?
Looking forward to your reply.
Have a great weekend ahead!